SAP Package SPH1
SAPphone Call Center Enhancement
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The package SPH1 (SAPphone Call Center Enhancement) is a standard package in SAP ERP. It belongs to the parent package BASIS.
Technical Information
| Package | SPH1 |
| Short Text | SAPphone Call Center Enhancement |
| Parent Package | BASIS |
Function Groups
SAP Package SPH1 contains 5 function groups.
| PH1C | Functions for Call Attached Data |
|---|---|
| PH1D | Telephone functions with dialog |
| PH1F | Telephone functions |
| PH1S | Test Server: Telephone Functions |
| PH1STATISTICS | Statistics Functions |
Database Tables
SAP Package SPH1 contains 3 database tables.
| SPH_DEFLEC | SAPphone: Permitted numbers for deflect |
|---|---|
| SPH_DEFLGP | SAPphone: Language-dependent texts for SPH_DEFLGR |
| SPH_DEFLGR | SAPphone: Deflect groups |
Structures
SAP Package SPH1 contains 9 structures.
| SPH_CINFO | SAPphone: Call information |
|---|---|
| SPH_CSTATE | SAPphone: Call status |
| SPH_IOBJ | SAPphone: Information object |
| SPH_IOCONT | SAPphone: Container for information object |
| SPH_IODESC | SAPphone: Indicator for information object |
| SPH_IODIR | SAPphone: Information object directory |
| SPH_QUEUES | SAPphone: List of Queues |
| SPH_STRFLD | SAPphone: Structure field with value |
| SPH_UIODIR | SAPphone: Unique info object directory |
Programs
SAP Package SPH1 contains 4 programs.
| RSPHMSG1 | SAPphone: 1. Display error message |
|---|---|
| RSPHMSG2 | SAPphone: 2. Display error message |
| RSPHMSG3 | SAPphone: 3. Display error message |
| RSPHMSG4 | SAPphone: 4. Display error message |