SAP Function Group CCM7
Agent Scripting
Recommended Now
All-new Echo Dot Smart speaker with Alexa
This bundle includes Echo Dot (3rd Gen) Charcoal and Philips Hue White A19 Medium Lumen Smart Bulb, 1100 Lumens. Built in Smart Home hub. Ask Alexa to control Zigbee-compatible devices. No additional Philips Hue hub required. Two choices for easy smart lighting - Start setting the mood with Hue Smart bulbs and your Echo device, supporting up to 5 Hue Bluetooth & Zigbee smart bulbs. Add the Hue Hub for whole-home smart lighting (up to 50 light points) and bonus features.
Check it out on amazon.com →
The Function Group CCM7 (Agent Scripting) is a standard Function Group in SAP ERP and is part of the package CCMB. It contains the following embedded function modules and dictionary objects.
Technical Information
| Function Group | CCM7 |
| Short Text | Agent Scripting |
| Package | CCMB |
Function Modules
Function Group CCM7 contains 10 function modules.
| CCM_HIDDEN_SCRIPT_CREATE | Create Call Center Hidden Script Function |
|---|---|
| CCM_HIDDEN_SCRIPT_SUBSCRIBE | Call Center Event Subscription Function |
| CCM_SCRIPT_EV_CLEAR_SCRIPT | Call Center Script Clear Script Event |
| CCM_SCRIPT_EV_CONFIG_MOD | Call Center Scripting Congifuration Module |
| CCM_SCRIPT_EV_NEW_SCRIPT_ACT | Call Center New Script Activity Event |
| CCM_SUBSCRN_SCRIPT_CLOSE | CCM Agent Script Display Close |
| CCM_SUBSCRN_SCRIPT_CREATE | Create Scripting Function |
| CCM_SUBSCRN_SCRIPT_OPEN | Agent Scripting Open |
| CCM_SUBSCRN_SCRIPT_PBO | Callstate Display PBO handler |
| CCM_SUBSCRN_SCRIPT_SUBSCRIBE | Call Center Event Subscription Function |