The Function Group CCM7 (Agent Scripting) is a standard Function Group in SAP ERP and is part of the package CCMB. It contains the following embedded function modules and dictionary objects.
| Function Group | CCM7 |
| Short Text | Agent Scripting |
| Package | CCMB |
Function Group CCM7 contains 10 function modules.
| CCM_HIDDEN_SCRIPT_CREATE | Create Call Center Hidden Script Function |
|---|---|
| CCM_HIDDEN_SCRIPT_SUBSCRIBE | Call Center Event Subscription Function |
| CCM_SCRIPT_EV_CLEAR_SCRIPT | Call Center Script Clear Script Event |
| CCM_SCRIPT_EV_CONFIG_MOD | Call Center Scripting Congifuration Module |
| CCM_SCRIPT_EV_NEW_SCRIPT_ACT | Call Center New Script Activity Event |
| CCM_SUBSCRN_SCRIPT_CLOSE | CCM Agent Script Display Close |
| CCM_SUBSCRN_SCRIPT_CREATE | Create Scripting Function |
| CCM_SUBSCRN_SCRIPT_OPEN | Agent Scripting Open |
| CCM_SUBSCRN_SCRIPT_PBO | Callstate Display PBO handler |
| CCM_SUBSCRN_SCRIPT_SUBSCRIBE | Call Center Event Subscription Function |