The Function Group CCMD (Call Center Callback) is a standard Function Group in SAP ERP and is part of the package CCMB. It contains the following embedded function modules and dictionary objects.
| Function Group | CCMD |
| Short Text | Call Center Callback |
| Package | CCMB |
Function Group CCMD contains 10 function modules.
| CCM_CLB_CREATE_CALLBACK | Call Center-Rueckruf Erstellen neuer Rueckruf Event Fkt. |
|---|---|
| CCM_CLB_DELETE_CALLBACK | Call Center-Rueckruf Loeschen |
| CCM_CLB_EV_CONFIG_MOD | Call Center-Rueckruf Globale Configuration Laden |
| CCM_CLB_EV_OKCODE | Call Center-Rueckruf OKCODE event Ablauf Routine |
| CCM_CLB_GET_ALL_CALLBACKS | Call Center-Rueckruf Laden aller Rueckrufe |
| CCM_CLB_MAINTAIN_CALLBACK | Call Center-Rueckruf Plegen/Editieren der Rueckrufe |
| CCM_CLB_SET_CLBSTAT | Call Center-Rueckruf Rueckruf Status setzen |
| CCM_HIDDEN_CLB_CREATE | Call Center-Rueckruf Hidden Callback Create |
| CCM_HIDDEN_CLB_SUBSCRIBE | Call Center-Rueckruf Hidden Callback Subscribe |
| CCM_SAMPLE_GET_CALLER_INFO_SD | Beispiel zum Anruf Informations Process |