The Function Group PHOI (SAPphone: Incoming calls) is a standard Function Group in SAP ERP and is part of the package SPHO. It contains the following embedded function modules and dictionary objects.
| Function Group | PHOI |
| Short Text | SAPphone: Incoming calls |
| Package | SPHO |
Function Group PHOI contains 15 function modules.
| CALL_INFO_MAIL_SEND | |
|---|---|
| INCOMING_CALL | Process incoming calls |
| INCOMING_CALL_DISPATCH | |
| INCOMING_CALL_ENDED | SAPphone: Display end of call |
| INCOMING_CALL_GET | Eingehenden Anruf abfragen |
| MAIL_INCOMING_CALL_DISPATCH | Eingangsverarbeitung zum Ausführen aus SAPoffice-Mail |
| SADR_READ_INCOMING_CALLER | Read caller data (for incoming call) in SADR |
| SADR_SEARCH_INCOMING_CALLER | Determine caller data from SADR |
| SP_ANI_TO_ADDRESS | |
| SP_CALL_GET | |
| SP_REMOTE_PARTY_IDENTIFY | |
| SPH_ADDR_READ_CALLER | Lesen der Daten eines eingehenden Anrufers in Business Address Services |
| SPH_ADDR_SEARCH_CALLER | Ermitteln der Daten eines Anrufers aus Business Address Services |
| SPS_CALL_ENDED | SAPphone: Display end of call |
| SPS_NEW_CALL | SAPphone:: Telefonanruf in das System melden |