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SAP Function Module SPH_SOFTPHONE

The Function Module SPH_SOFTPHONE () is a standard Function Module in SAP ERP and is part of the function group PHOS within the package SPHO.

Technical Information

Function Module SPH_SOFTPHONE
Short Text
Function Group PHOS
Package SPHO
Module Type Normal Module

Importing Parameters

These are the IMPORTING parameters of this function module.

Parameter Name Type Associated Type Default Value Short Text
ACTION LIKE
ADDRESS TYPE ADDR_KEY Structure with Reference Key Fields and Address Type
HANDLE TYPE SP_HANDLE Call identifier assigned by WS software
NUMBER TYPE SPH_TELNO SAPphone: Telephone numbers with name and description

Exporting Parameters

This function module does not define any EXPORTING parameters.

Changing Parameters

This function module does not define any CHANGING parameters.

Table Parameters

These are the TABLE parameters of this function module.

Parameter Name Type Associated Type Default Value Short Text
ADDITIONAL_FIELDS LIKE SPHFIELDS Structure for transferring field names and values
ALTERNATIVE_ADDRESSES LIKE ADDR_KEY Structure with Reference Key Fields and Address Type
ALTERNATIVE_NUMBERS LIKE SPH_TELNO SAPphone: Telephone numbers with name and description
CALLDATA LIKE SPH_IOCONT SAPphone: Container for information object
CALLSTATE LIKE SPH_TCSTAT SAPphone: Call Overview for all the DNs of a Work Center

Exceptions

These are the Exceptions of this function module.

Exception Name Short Text
ERROR_CONFIGURATION
ERROR_IMC_MODE_CREATION