The package ICSV (R/3 Customer Service) is a standard package in SAP ERP. It belongs to the parent package APPL.
| Package | ICSV |
| Short Text | R/3 Customer Service |
| Parent Package | APPL |
SAP Package ICSV contains 5 function groups.
| ICUS | PM Reporting Customer Exits |
|---|---|
| IPHN | Service processing with SAPPHONE |
| IRMA | RMA processing |
| ISDI | PM/SD Interface |
| ISM1 | Processing for advance shipment |
SAP Package ICSV contains 14 transactions.
| IE06 | Change Equipment |
|---|---|
| IECS | Technical Objects |
| IH10 | Display Equipment |
| IH11 | Display Functional Location |
| IL20 | Change Functional Location |
| IPCS | Maintenance Planning |
| IW55 | Create Activity Report |
| IW56 | Create service request |
| IW72 | Change Service Order |
| IW73 | Display Service Order |
| IW74 | Change Contract for Serviceable Item |
| IW75 | Display Serviceable Item Contract |
| IWCS | |
| MCK0 | Plant Maintenance Information System |
SAP Package ICSV contains 2 database tables.
| TBMOT | Accounting indicators |
|---|---|
| TBMOTX | Accounting indicator description |
SAP Package ICSV contains 6 views.
| M_QMESK | Generated view for matchcode ID QMES -K |
|---|---|
| M_QMEST | Generated view for matchcode ID QMES -T |
| V_TBMOT | Maintenance interface for accounting indicator |
| V_TQ80_SM | Special Parameters for Service Notifications |
| VISER02 | Object list for sales document |
| VIVEDA | Sales Document Item |
SAP Package ICSV contains 8 structures.
| AUFK_RMA | Include RMA for AUFK |
|---|---|
| DIADR | Address |
| DIADRC | Customer address |
| DIADRCPD | Output structure for one-time customers |
| DIADRP | Person Address |
| PARTART | Transfer structure partner type customizing |
| RIHCONF | Configuration data |
| RIHLOC | Location information transfer structure |
SAP Package ICSV contains 1 programs.
| RIVEDA20 | List of Contracts for Serviceable Items |
|---|
SAP Package ICSV contains 8 search helps.
| ASH_TBMOT | Append Accounting Indicator Search Help |
|---|---|
| COBL_EX_BEMOT_APPEND | Append for Accounting Indicator on Account Assignment Block |
| CSH_TBMOT | Test |
| H_TBMOT | Accounting Indicator Search Help |
| QMES | Matchcode object for service notifications |
| QMESK | SM notifications by customer |
| QMESL | SM notifications by notification list |
| QMEST | SM notification by short text |
SAP Package ICSV contains 1 message classes.
| IX | Nachrichten für die Serviceabwicklung |
|---|