SAP Function Group CCM6
Call Center Component
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The Function Group CCM6 (Call Center Component) is a standard Function Group in SAP ERP and is part of the package CCMB. It contains the following embedded function modules and dictionary objects.
Technical Information
| Function Group | CCM6 |
| Short Text | Call Center Component |
| Package | CCMB |
Function Modules
Function Group CCM6 contains 4 function modules.
| CCM_CALLCTR_EV_CONFIG_MOD | Call Center Configuration Module |
|---|---|
| CCM_CALLCTR_EV_INBOUND_CALL | Call Center Inbound Call Event |
| CCM_HIDDEN_CALLCTR_CREATE | Create Call Center Function |
| CCM_HIDDEN_CALLCTR_SUBSCRIBE | Call Center Event Subscription Function |