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SAP Function Group CCMD

Call Center Callback

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The Function Group CCMD (Call Center Callback) is a standard Function Group in SAP ERP and is part of the package CCMB. It contains the following embedded function modules and dictionary objects.

Technical Information

Function Group CCMD
Short Text Call Center Callback
Package CCMB

Function Modules

Function Group CCMD contains 10 function modules.

CCM_CLB_CREATE_CALLBACK Call Center-Rueckruf Erstellen neuer Rueckruf Event Fkt.
CCM_CLB_DELETE_CALLBACK Call Center-Rueckruf Loeschen
CCM_CLB_EV_CONFIG_MOD Call Center-Rueckruf Globale Configuration Laden
CCM_CLB_EV_OKCODE Call Center-Rueckruf OKCODE event Ablauf Routine
CCM_CLB_GET_ALL_CALLBACKS Call Center-Rueckruf Laden aller Rueckrufe
CCM_CLB_MAINTAIN_CALLBACK Call Center-Rueckruf Plegen/Editieren der Rueckrufe
CCM_CLB_SET_CLBSTAT Call Center-Rueckruf Rueckruf Status setzen
CCM_HIDDEN_CLB_CREATE Call Center-Rueckruf Hidden Callback Create
CCM_HIDDEN_CLB_SUBSCRIBE Call Center-Rueckruf Hidden Callback Subscribe
CCM_SAMPLE_GET_CALLER_INFO_SD Beispiel zum Anruf Informations Process