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SAP Package CRM

Customer Relationship Management (Interfaces SFA Server)

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The package CRM (Customer Relationship Management (Interfaces SFA Server)) is a standard package in SAP ERP. It belongs to the parent package PI-CRM.

Technical Information

Package CRM
Short Text Customer Relationship Management (Interfaces SFA Server)
Parent Package PI-CRM

Function Groups

SAP Package CRM contains 43 function groups.

CRM_BILL_ACC Interface Billng Due List R/3 Translator
CRM_BILL_DOC Proxy Bapis for Billing Engine Transfer
CRM_BILLING Proxy Bapis for CRM Billing Interface
CRM_BILLING_GENERAL General Functions CRM Billing <-> R/3
CRM_BILLREL Transfer Billing Relevance from CRM
CRM_BTX_EEW_TASK_OLTP Creation of Append Structures via EEW
CRM_CO_REPORT Call CO Reporting from CRM
CRM_CO_SLS CO Interface CRM Sales
CRM_CO_SLS_CD Maintenance View CRM-CO Interface
CRM_CREDIT_PROXY Proxy Modules for Credit Management
CRM_DELIV_DOCFLOW Proxy BAPIs for Delivery Document Flow
CRM_DELIV_SEND Proxy BAPIs for Sending the Delivery
CRM_IPM_CO_ATTR Extended Table Maintenance (Generated)
CRM_QM_NOTIF Quality Notifications
CRM_SCOUT Extractors for Customizing Scout
CRM_SRV_LOG Bapis for Service Logistics
CRM_SRV_LOG_EXT CRM Service Log. Scenarios EXTENSION
CRM_SRV_LOGCD Extended Table Maintenance (Generated)
CRM1 FG CRM Material
CRM2 FG CRM Bill of materials (BOM)
CRM3 SFA Interface Customers/Adresses
CRM4 SFA Interface Contact Person
CRM5 Customer Hierarchies
CRM6 Customer/Material Information
CRM7 Conditions / Pricing
CRM8 SFA Interface Classification
CRM9 FG Sales Configuration Engine (SCE)
CRMA Sales Documents
CRMF Free Goods
CRMG Confirmation
CRMH Group Hierarchy
CRMI CRM Interfaces
CRMJ Material Determination
CRML Service Master
CRMN Notifications
CRMO Service Order
CRMQ Equipment
CRMQ_CFG Equipment & Serial number configuration
CRMRFC Help Functions for Filling the Repositry
CRMW Work Center
CSUL CRM Upload of BOM Data
MGUP CRM-Upload for Material Master Data
SPET Transport of ABAP Dict. Info for SPE

Transactions

SAP Package CRM contains 3 transactions.

MAPREVACC Mapping Revenue Account
R3A1 Customizing Events
S_AX8_68000349 IMG Activity: CRM_SRV_SCENARIO

Database Tables

SAP Package CRM contains 28 database tables.

A190 Condition Table for Pricing A190
A191 Condition Table for Pricing A191
A192 Country/Goods Rec./StCla-Mat
A193 Condition Table for Pricing A193
CMDET_S06667 Individual Records for Updating External Credit Data
CND_MAPC_FIL_UA Filter Table for Condition Usage and Application
CRM_SRV_LOG_SC CRM Service: Logistics Scenarios
CRM_SRV_RESERV CRM Service Reservations
CRM_SRV_SCENARIO Service Logistics Scenarios for Material Withdrawal
CRMBINREL2 Object Relationship Service: Generic Binary Links
CRMC_CO_HIER CRM-CO Interface: Hierarchy Node Table
CRMC_CO_HIER_D CRM-CO Interface: Description of Hierarchy Nodes
CRMC_CO_HIER_ID CRM-CO Interface: COPA-ID Hierarchy Nodes
CRMC_CO_HTREE_D Description for Hierarchy Trees Created
CRMC_LOG_GROUP CRM Service: Logistics Integration - Grouping Customizing
CRMC_LOG_TOJTB CRM Service: Valid Object Types
CRMC_TEXT CRM: General Mapping Table for Texts
CRMD_CO_HEADER CO Account Assignment of Sales Transactions
CRMD_CO_ITEM CO Account Assignment of Sales Items
CRMM_IPM_LNGCO IPM: Rights Dimension Value Table (Language)
CRMM_IPM_LNGCO_T IPM: Rights Dimension Value Table (Language) Texts
CRMM_IPM_MRKCO IPM: Rights Dimension Value Table (Market)
CRMM_IPM_MRKCO_T IPM: Rights Dimension Value Table (Market) Texts
CRMM_IPM_TRRCO IPM: Rights Dimension Value Table (Territory)
CRMM_IPM_TRRCO_T IPM: Rights Dimension Value Table (Territory) Texts
CRMVBREF2 SD Object Link to Item References
CRS_BLOCKS Blocks for Initial Download Customer Master
MNTCNT Maintenance Control in Distributed Systems

Views

SAP Package CRM contains 3 views.

RFCPAR Object-specific RFC destinations for delta download
V_CRMC_CO_HIER CO-PA Relevancy of Nodes of CRM Customer Hierarchy
V_CRMC_CO_HTREE Hierarchy Trees of CRM Customer Hierarchy

Structures

SAP Package CRM contains 221 structures.

ACC_TTE_BILL_CURRENCY_CONV TTE: Currency Conversion + CRM Key
ACC_TTE_BILL_EXEMPTION TTE: Exemption + CRM Key
ACC_TTE_BILL_HEAD TTE: Tax Document Header + CRM Key
ACC_TTE_BILL_ITEM TTE: Tax Document Item + CRM Key
ACC_TTE_BILL_PARTNER TTE: Partner
ACC_TTE_BILL_PARTNER_TAX_NO TTE: Steuernummer des Partners (UIN)
ACC_TTE_BILL_PATAXNO TTE: Steuernummer des Partners (UIN)
ACC_TTE_BILL_TAX_CLASS TTE: Steuer-Klassifikation
ACC_TTE_BILL_TAX_ELEMENT TTE: Tax Element + CRM Key
ACC_TTE_BILL_TAX_SITUATION TTE: Tax Situation + CRM Key
ACC_TTE_BILL_TAX_VALUE TTE: Tax Value + CRM Key
ACC_TTE_BILL_TRACE TTE: Trace Data + CRM Key
ACC_TTE_BILL_USTAX TTE: Kommunikationsstruktur zur Steuerrechnung für US-Steuer
ACC_TTET_ADDRESS_COM TTE: Address
ACC_TTET_COM_TAX TTE: US Tax Document Item for external System + Node ID
ACC_TTET_I_PARTNER_COM TTE: i_partner for RFC Call TTE_CALCULATE_TAXES
ACC_TTET_I_PATAXNO_COM TTE: i_PartnerTaxNumber for RFC Call TTE_CALCULATE_TAXES
ACC_TTET_I_TAXCLAS_COM TTE: i_TaxClassification for RFC Call TTE_CALCULATE_TAXES
ACC_TTET_IO_TAXSITU_COM TTE: Tax Situation
ACC_TTET_IT_CURRCON_COM TTE: Currency Conversion
ACC_TTET_IT_EXEMPTION_COM TTE: Exemption
ACC_TTET_ITCURRCON_COM TTE: Currency Conversion
ACC_TTET_ITEXEMPTION_COM TTE: Exemption
ACC_TTET_O_HEAD_COM TTE: Tax Document Header
ACC_TTET_O_ITEM_COM TTE: Tax Document Item
ACC_TTET_O_TAXELE_COM TTE: Tax element
ACC_TTET_O_TRACE_COM TTE: Trace Data
ACC_TTET_OPROCESSING_COM TTE: Processing fields
ACC_TTET_OT_TAXVAL_COM TTE: Tax Value
ACC_TTET_OTTAXVALUE_COM TTE: Tax Value
ACC_TTET_OUTITEM_COM TTE: Output document Item data
ACC_TTET_PARTNER_COM TTE: Partner
ACC_TTET_PATAXNO_COM TTE: PartnerTaxNumber
ACC_TTET_TAXCLASSIFICATION_COM TTE: TaxClassification
ACC_TTET_TAXELEMENT_COM TTE: Tax element
ACC_TTET_TAXLOCATION_COM TTE: Tax Location
ACC_TTET_TAXPROCESS_COM TTE: Tax Process
ACC_TTET_TRACE_COM TTE: Trace Data
ATPRESULT Results Table for ATP Check (CRMT_AV_CHECK_ATP_RESULT)
BAPI_AFRU Mobile Service: Confirmation Structure
BAPI_ASMD_CRM BAPI Structure for ASMD (Service) for CRM
BAPI_ASMDT_CRM BAPI Structure for ASMT (Service) for CRM
BAPI_AUFM Mobile Service: Material Segment
BAPI_CO_ADMIN CRM CO Interface: Administration Fields
BAPI_CO_ORGDATA CRM CO Interface: Organizational Data
BAPI_CO_PARTNER CRM Partner GUIDs for CO Transfer
BAPI_CO_SALES CRM CO Interface: Sales Fields
BAPI_CO_SALES_CUSTOMER CRM CO Interface: Sales Fields (Customer Enhancement)
BAPI_CO_SALES_CUSTOMER_IPM Structure for User-Defined IPM-Specific CO Attributes
BAPI_CO_SALES_IPM CRM-CO Interface: IPM Sales Fields
BAPI_CO_SERVICE CRM CO Interface: Service Fields
BAPI_CO_SERVICE_CUSTOMER CRM CO Interface: Service Fields (Customer Enhancement)
BAPI_CREDITLINES Data Structure for BAPI Credit Check
BAPI_EQKT1 Equipment Short Texts
BAPI_EQST1 Equipment to BOM Link
BAPI_EQUI1 Equipment Master Data
BAPI_EQUZ1 Equipment Time Segment
BAPI_IHPA Plant Maintenance: Partners
BAPI_ILOA1 PM Object Location and Account Assignment
BAPI_KBED Capacity records
BAPI_OBJK Mobile Service: Object List
BAPI_OBJPERNR SM Work Centers Download Structure: Personnel Link
BAPI_ORDER_HEADER Mobile Service: Order Header
BAPI_ORDER_OPERATION Mobile Service: Order Operation
BAPI_RESB resb
BAPI_SER02 BAPI Structure for Object List Service Contract SER02
BAPIBOMMST BAPI CRS Structure for MAST (BOM)
BAPIBOMSTA BAPI CRS Structure for STAS (BOM)
BAPIBOMSTK BAPI CRS Structure for STKO (BOM)
BAPIBOMSTP BAPI CRS Structure for STPO (BOM)
BAPIBOMSTZ BAPI CRS Structure for STZU (BOM)
BAPICLAINO BAPI Structure Classification - Assignment KSSK - INOB
BAPICLALOC BAPI Struture Classification - Assign Object to Table
BAPICLALVA BAPI Structure Classification - Assign Attribute Values
BAPICLCHDF BAPI Structure Classification - Attributes: Definition
BAPICLCHLK BAPI Structure Classification - Attribs Rel. to Table Fields
BAPICLCHTX BAPI Structure Classification - Attributes: Definition
BAPICLCHVA BAPI Structure Classification - Attributes: Values
BAPICLCHVD BAPI Structure Classification - Attributes: Valid Areas
BAPICLCHVT BAPI Structure Classification - Attributes: Texts for Values
BAPICLCLCH BAPI Structure Classification - Classes: Attribute Assign.
BAPICLCLHD BAPI Structure Classification - Classes: Header Data
BAPICLCLKW BAPI Structure Classification - Classes: Keywords
BAPICLCLTX BAPI Structure Classification - Classes: Texts
BAPICOND_MN BAPI Structure for Maintenance Control
BAPICONDFG BAPI Structure: Free Goods, Data Part
BAPICONDFS BAPI Structure: Free Goods, Scale
BAPICONDPD BAPI Structure for Product Determination (KONDD), Data Part
BAPICONDPP BAPI Struc. for Prod. Determination (KONDD), Addit.Materials
BAPICRMBGD BO BUS1037: General Data - Sales Activ. - Change Mode
BAPICRMHDR Communication Structure: Header / Additional Fields from CRM
BAPICRMITM Communication Structure: Item / Additional Fields from CRM
BAPICSMAIL BAPI Structure: E-Mail Addresses (Business Address Services)
BAPICUCFGV Configuration Data for Material Variant: Header
BAPICUCFGV_EQ Configuration Header data - Equipment/Serial number
BAPICUINSV Configuration Data for Material Variant: Instances
BAPICUINSV_EQ Configuration instances - Equipment/Serial number
BAPICUPRTV Configuration Data for Material Variants: part_of Structure
BAPICUPRTV_EQ 'Part of' rellation in Config - Equipment/Serial number
BAPICUSADR BAPI Structure: Customer Address
BAPICUSADX BAPI Change Structure: Correction Structure BAPICUSADR
BAPICUSBK BAPI Structure: Customer Bank Data
BAPICUSBKX BAPI Structure Customer Mastser - Bank Details
BAPICUSCHX BAPI Structure Master - General Data
BAPICUSCPA BAPI Structure: Contact Person's Address
BAPICUSCPG BAPI Structure: Contact Person, General Data
BAPICUSDUN BAPI Structure Customer Master - Dunning Data
BAPICUSFAX BAPI Structure: Fax Numbers (Business Address Services)
BAPICUSGEN BAPI Structure: Customer, General Data
BAPICUSHIE SD Customer Hierarchy Nodes for SFA Download
BAPICUSLDP BAPI Structure: Customer, Unloading Point
BAPICUSMAT CRM BAPI Structure for Customer Material Info
BAPICUSPAR BAPI Structure: Customer, Partner Roles
BAPICUSPAX BAPI Change Structure: Contact Person's Address
BAPICUSPGX BAPI Change Structure: Contact Person, General Data
BAPICUSPTX BAPI Structure Customer Master - Partner Roles
BAPICUSSLS BAPI Structure Customer - Sales Data
BAPICUSSLX BAPI Structure Customer Master Data: Sales Data
BAPICUSTAX BAPI Structure: Customer Control Data
BAPICUSTEL BAPI Structure: Telephone (Business Address Services)
BAPICUSTLX BAPI Structure: Telex Numbers (Business Address Services)
BAPICUSTTX BAPI Structure: Teletex Numbers (Business Address Services)
BAPICUVALV Configuration Data for Material Variants: Attribute Ratings
BAPICUVALV_EQ Configuration Values - Equipment/Serial number
BAPICUVKV Configuration Data for Material Variants: Variant Conditions
BAPICUVKV_EQ Variant condition keys in configuration - Equi/Serial number
BAPILEDLHEAD Sales Document: Delivery Header Data
BAPILEDLITEM Sales Document: Delivery Item Data
BAPILEDLPOD Sales Document: Proof-of-Delivery (POD) Data
BAPIMATMBW BAPI CRS Structure for MBEW (Material)
BAPIMATMEN BAPI Structure for MEAN
BAPIMATMKT BAPI CRS Structure for MAKT (Material)
BAPIMATMLN BAPI Structure for MLAN - Material Tax Classification
BAPIMATMRA BAPI CRS Structure for MARA (Material)
BAPIMATMRC BAPI CRS Structure for MARC (Material)
BAPIMATMRD BAPI CRS Structure for MARD (Material)
BAPIMATMRM BAPI CRS Structure for MARM (Material)
BAPIMATMVK BAPI CRS Structure for MVKE (Material)
BAPIMATSPL BAPI CRS Structure for SPL (Material)
BAPIOCLKEY Keys in Object Classification
BAPIPARNR4 Sales Document Partner: CRM (Identical to BAPIPARNR3)
BAPIPXCONF Proxy Transfer Structure for Confirmations via Laptop
BAPIQMFE1 SM Notification Download Structure Mobile Service
BAPIQMMA1 SM Notification Activities Download Struct.: Mobile Service
BAPIQMSM1 SM Notification Measure Download Structure Mobile Service
BAPIQMUR1 SM Notification Causes Download Structure Mobile Service
BAPISAACTV CRM BAPI: Sales Act.
BAPISDCO CRM Sales: Communicatn Fields for CO Account Assgnmnt Determ
BAPISDCOACT CRM Service:Transfer Struc. Services - R/3 Std Cost Estimate
BAPISDCOEXP CRM Service:Transfer Struc. Expend. - R/3 Std Cost Estimate
BAPISDCOFIN CRM Sales:Leasing Fields for CO Account Assignment Determin.
BAPISDCOMAT CRM Service:Transfer Struc. Services - R/3 Std Cost Estimate
BAPISDCOOTHERS CRM Service: Trans. Struct. Expenses - R/3 Std Cost Estimate
BAPISDCOREV CRM Service:Transfer Struc. Revenues - R/3 Std Cost Estimate
BAPISDCOSV CRM Sales: Service Fields for CO Account Assignment Determ.
BAPISDCOSVCOREV Transfer structure CRM Srv. Cont. revenue to R/3 rev. recog.
BAPISMJEST BAPI Structure for Table Jest Mobile Service
BAPISMJSTO BAPI Structure Table Jsto Mobile Service
BAPITASKSTAT Transfer Structure for Proxabapi Status Measure
BAPIVIQMEL SM Notification Header Download Structure Mobile Service
BILL_ACC_ITL_ID_EXCHDREXT_PI Extension for Indian Excise Invoice Header
BILL_ACC_ITL_NFDOCEXT_PI Extension for Nota Fiscal Header
COND_KEY_D Structure for Key in Request Mode
CRM_CO_SLS Account Assignment of a CRM Transaction
CRM_SRV_LOC_BDOC_R3 CRM Service Logistic Extension BDOC
CRM_SRV_LOC_BDOC_R3_DOC_FLOW CRM Service Logistic Extension BDOC-DOC_Flow data
CRM_SRV_LOC_BDOC_R3_PRCD_COND CRM Service Logistic Extension BDOC-PRCD_COND
CRM_SRV_LOC_BDOC_R3_SCHEDLIN CRM Service Logistic Extension BDOC-Schedlin data
CRM_SRV_LOC_BDOC_SMOG_SINC Structure SMOG_SINC Included in CRM_SRV_LOC_BDOC_R3* Struct.
CRMDD01L Container for SMODD01L
CRMDD01T Container for SMODD01T
CRMDD03L SMODD03L Structure (SFA)
CRMDD04L Container for SMODD4L
CRMDD04T Container for SMODD04T
CRMDD07L Container for SMODD07L
CRMDD07T Container for SMODD07T
CRMT_BAPIMTCS_CM_HEAD BAPIMTCS Mapping Structure for Credit Management Header
CRMT_BAPIMTCS_CM_ITEM BAPIMTCS Mapping Structure for Credit Management Items
CRMT_CREDIT_VALUES Credit Values
CRMT_CREDIT_VALUES_DATA Credit Values, Data Part
CRMT_CREDIT_VALUES_EXT Credit Values
CRMT_CREDIT_VALUES_KEY Credit Values, Key
CRMT_DOC_FLOW_DB_WRKT_BE Work Structure: Object Link/Document Flow
CRMT_OBJECT_STATUS CRM Service: R/3 BOR Status for Logistics Integration
CRMT_SALES_CONS_MAT Structure for Consignment Store Posting from CRM
CRMT_SCHEDLIN_BE Business Transaction Item - Schedule Line
CRMT_SCHEDLIN_EXT_BE CRM Schedule Line: Struct. w. Externally Changeable Fields
CRMT_SCHEDLIN_KEY_BE Schedule Line Key Fields Backend
CRMT_SERVICE_LOG_SCENARIO Service Logistics Scenarios for Material Withdrawal
CRMT_SERVICE_MVTMAT Service Material Movement
CRMT_SERVICE_RSVMAT Service Material Reservation
CRMT_SRV_INF_ALL_HEADER_BE CRM Service: Recipient of Hdr Info. for Back-End Integration
CRMT_SRV_INF_ALL_ITEM_BE CRM Service: Recipient of Item Info. f. Back-End Integration
CRMT_SRV_INF_ALL_PARTNER_BE CRM Service: Partner
CRMT_SRV_ITEM_GROUP CRM Service: Logistics Integr. - Grouping for Items
CRMT_SRV_LOG_PO_GRP_CRITERIA CRM Service: Log. Integration - Grouping Criteria for PO
CRMT_SRV_LOG_PROCESS_INFO CRM Service: Logistics - Process Information
CRMT_SRV_LOG_SC_REC_INFO CRM Service: Logistics Scenarios - Record Info
CRMT_SRV_LOG_TASK_INFO CRM Service: Structure to Control Logistics Scenarios
CRMT_SRV_LOG_UPDATE_INFO CRM Service: Data Record for Saving Update Info. Temporarily
CRMT_SRV_OBJ_STATUS_BE CRM Service: Logistics Integration - Status
CRMT_SRV_RESERV CRM Service Mangement Reservations
CRMT_TEXT CRM: Text
CRMT_TEXT_WRK_BE Text Extension: Work Area (Business Transaction) Backend
CRMTDOCFLOWITEMVALUES Quantity and Value Fields for Item Link
J_1BNFDOCEXT Extension for Nota Fiscal Header
LIST_ASNUM Structure Service Initial Step
MAPCRMFITARGET Target Structure for Mapping Revenue Account
MATTAB Materials to Be Checked (CRMT_AV_CHECK_MATTAB)
PACRMIPM Characteristics from CRM IPM That Can Be Used in CO-PA
PACRMSLS Attributes of CRM Sales That Can be Used in PA
PISCDTCNVFLD Transfer Structure for Programmed Mapping
QUAN_DATE Quantities and Dates for ATP Check (CRMT_AV_CHECK_QUAN_DATE)
RMCLINOB Structure for Middleware - INOB
RMCLKSSK_MW Interface for Updating MW
SEL_FIELDS_SRV Collection of Fields for Service Master Data Selection
STX_LINES TDLINES Dependent On STXH Entries
TABKEYOP Operation per Data Record for Delta Download
TEXT_OUTPUT CRS Text Structure (BAPISTXTXH + BAPISTXTXL)
TEXTID_ALL Structure for Reference and Non-Reference Text IDs
UPL_TABFLD Update-relevant table field (CRM upload)

Programs

SAP Package CRM contains 8 programs.

COPA_FILL_SALES_ITEM_TABLE Program COPA_FILL_SALE_ITEM_TABLE
CRM_SRV_MAINTAIN_BTE31 Program CRM_SRV_MAINTAIN_BTE31
CRM_SRV_RESERVATION Mapping Report Between CRM Transaction and Reservations
CRMKEY_RED Reduction of the Table CRMKEY
CRSCNA01 Correction Report for Price Conditions
CRSCNN01 Correction Report for Free Goods Conditions
RFMAPREVACC Program RFMAPREVACC
RFMAPREVACC_T Program RFMAPREVACC

Message Classes

SAP Package CRM contains 9 message classes.

C( Nachrichten für CRM-Integration
CREDIT_PROXY Credit Management Proxy Meldungen
CRM_BTX_EEW_TASK_R3 Erweiterung von Aufträgen über die EEW: Meldungen Task-API
CRM_DLV Nachrichten für die CRM Integration der Lieferung
CRM_QM_NOTIF CRM Reklamation <-> R/3 Qualitätsmeldung
CRM_SCOUT Nachrichten für CRM-Integration (Customizing Scout)
CRM_SERVICE_COSTING Kalkulation Servicevorgang
CRM_SRV_LOG_EXT_OLTP CRM Service: Logistik - Nachrichtenklasse OLTP
W_ Upload CRM -> R3 Stücklisten / strukturierte Materialien